Terms and Conditions
Welcome to Clothual! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Terms
- These Terms and Conditions govern your use of our website, and by using our site, you agree to abide by these terms.
- We reserve the right to modify, update, or change these terms at any time, so please review them regularly.
2. User Responsibilities
- Account Accuracy: You are responsible for providing accurate, current, and complete information when creating an account or making a purchase on our site.
- Prohibited Use: You may not use our website for any unlawful purpose or to engage in behavior that may harm, disable, or interfere with the site's functionality.
- Security: You agree to maintain the confidentiality of your account information, including your password, and are responsible for all activities that occur under your account.
3. Orders and Payments
- Order Acceptance: Your order constitutes an offer to purchase products from us. We may accept or reject your order at our discretion.
- Payment Terms: Payments are processed through secure payment gateways. By submitting payment information, you represent that you are authorized to use the payment method provided.
- Pricing and Availability: Prices for products are subject to change without notice. We reserve the right to correct any pricing or inventory errors.
4. Shipping and Delivery
- We offer free shipping within the specified delivery time (7-12 days). Delivery times may vary based on the product’s location (US or China warehouse).
- We are not liable for delays or non-delivery caused by factors outside our control, such as shipping carrier issues, customs delays, or weather-related disruptions.
5. Returns and Refunds
- Our return and refund policy is outlined on a separate page. Please refer to that page for specific details about eligibility, process, and timeframes.
6. User-Generated Content
- Content Rights: Any content (reviews, comments, etc.) submitted by users becomes the property of Clothual. You grant us a worldwide, royalty-free license to use, modify, and distribute such content.
- Conduct Guidelines: You agree not to post any content that is offensive, discriminatory, or violates any laws.
7. Intellectual Property
- All content, trademarks, logos, and designs on our website are the property of Clothual or our licensors and are protected by copyright, trademark, and other intellectual property laws.
- You may not copy, modify, or use any part of the website’s content for commercial purposes without permission.
8. Limitation of Liability
- Clothual is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or your inability to access or use the site.
- We are not responsible for the actions of third-party service providers, such as payment processors or shipping companies.
9. Governing Law
- These terms will be governed by and construed in accordance with the laws of the jurisdiction in which Clothual operates, without regard to its conflict of law principles.
10. Termination
- We reserve the right to suspend or terminate your access to our website if we believe you have violated any of these terms.
11. Contact Us
- If you have any questions about these Terms and Conditions, please contact us at contact@clothual.com.